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Please note: Acrylic products are produced to order so turn around time up to 7 - 14 days not including postal time but usually much less time than this.
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Each stencil is made from 250 micron food safe acrylic that can be washed and reused.
To care for the stencil and prolong its life please wash with care.
Fill a basin with hot soapy water and allow the ganache, buttercream or royal icing to melt off. Use your fingers only to clean, wipe the residue away by running your finger tips gently over the design. Do not use a sponge to remove food stuff as this can snag open areas in the design.
Rinse under running water and blot dry with paper towel. Avoid rubbing the surface dry.
Please note the stencil is not dishwasher safe or microwave safe.
Inspect the stencil after each wash to ensure no breakages in the plastic have occurred. Store flat to avoid warping.
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Whilst all due care and attention has been taken at time of production, please ensure there are no loose plastic clippings left behind.
Stencils whilst can be robust some patterns render them susceptible to breakages with improper use. Please lightly add and scrape away buttercream or royal icing to ensure you do not snag the plastic.
Wash prior to each use and inspect the stencil for any damages you may have caused by heavy handedness. Remove any loose plastic parts that may potentially transfer to the cake at time of stencilling. Use a craft knife to remove any breakages.
Refunds will be provided for any stencil that arrives damaged within 5 days with photographic proof. We will not refund damaged stencils that are the result of a heavy hand at use or at the washing stage caused by the customer.
Suzanne Esper Cake School / Suzanne Esper Limited take no responsibility for any plastic that remains on the cake after stencilling. It is the users responsibility to ensure the stencil is fit for use and has no loose plastic that can potentially remain on a cake after stencil pattern transfer.
